Contact channels
Before getting in touch
For The Ordinary, begin with the online service page linked below. For an order question, keep the product name and seller handy.
- For a product concern, note the batch code if present.
- Identify the product, service or membership involved.
- Locate the supplier on the receipt.
Reader reviews
Loading published reviews…
Write a review of The Ordinary
Describe your own experience. Keep ticket numbers, account details and private contact information out of the published text.